It’s 1999.

MySpace and Facebook are years away. Entrepreneur Jeffrey Gilbert runs The Dilly, a forum for high school and college students. He asks me to help with an ambitious redesign of the site’s interface. However, one member profile page feature would go on to define the brand.

BADGES WERE HOT

Verified members already had badges on their profile page, much like a modern authentication check. What if there were other kinds of achievements to unlock?

Pixel art award with a yellow checkmark in the center, surrounded by smaller yellow icons on a brown ribbon background.
Pixel art award with a yellow checkmark in the center, surrounded by smaller yellow icons on a brown ribbon background.
Pixel art of a large yellow smiley face in the center, surrounded by smaller emoji faces expressing different emotions such as happiness, sadness, crying, and laughter, on a black background.
Pixel art of a large yellow smiley face in the center, surrounded by smaller emoji faces expressing different emotions such as happiness, sadness, crying, and laughter, on a black background.

EMOJI WERE NOT

Early emoji were pretty basic, but I envisioned big, expressive characters that would reflect the community’s young and rebellious counter-culture.

MYSTERY MATTERS

The idea was to release these characters in secret, with no instructions. When one appeared on someone’s profile, others rushed to figure out how to unlock it.

Pixel art illustration of a taco with a yellow shell, brown meat, and some yellow toppings, divided into sections.
Pixel art illustration of a taco with a yellow shell, brown meat, and some yellow toppings, divided into sections.

I would create dozens of character "ranks" Artist rank icon each locked behind an achievement that matched their design. Proud of your friend count? Superstar rank icon Show off your superstar rank. Post frequently in the sports boards? Sports Fan rank icon Flex your sportsfan rank. Admins, moderators, board leaders Deputy rank icon all got access to their own unique rank icons.

Word spread.

This viral marketing gamification system was relatively new, incentivizing site activity by rewarding participation milestones.

At its height,

The Dilly would become the underground clubhouse for nearly a million of the Internet’s coolest kids— a quaint number today, but a proud feat for three misfits who didn’t realize they were building one of the first modern social networks.

The Dilly “Rank Icons”